We’re working to reduce textile waste, lower our environmental footprint and support more circular ways to make and use textiles. We have developed an End-of-Life Policy which focuses on how we design for durability, provide care guidance, offer repair, encourage repurposing and guide responsible end of use, so our products are handled responsibly from first use to last.
Caring
To keep your product feeling fresh every time, we recommend using the right stuff when washing.
Our friends at Wilton London provide, in our opinion, the best-smelling products - and that's just the beginning. Their range is free from harmful ingredients, using naturally derived alternatives instead. Additionally, their plant-based ingredients protect colours and repair natural fibres.
As a fellow BCorp, they share our commitment to using business as a force for good.
Learn more about product care using our handy care guide.
What to Do when it’s time to say goodbye:
| Item Condition | Action |
|---|---|
| Small fault | Repair at home or use our repair service |
| Good wear | Donate to charities or animal shelters |
| Too worn | Use textile banks or council services |
Repair & Repurpose
We want to give our customers the chance to repair any wear or tears that happen after many years of good night’s sleep, ensuring we are extending the life of all products.
We partnered with The Seam in 2025 to make repairs, alterations and upcycling easy.
- Connect with skilled local Makers
- Send items for repairs, alterations or upcycling
- Get your favourite products back, ready to enjoy again
Why not give that much-loved 100% linen sheet a new lease of life as napkins? Moved house and found your favourite curtains no longer fit?
No worries - The Seam can work their magic to tailor them perfectly for your new space.
Start here: The Seam
Donation
Give your linen a new home by donating it.
Most charities accept:
- Duvet covers
- Pillowcases
- Sheets
- Blankets & throws
- Duvets – some animal shelters accept duvet donations
Before you donate:
- Wash and dry thoroughly
- Fold neatly
Where to donate:
- Charity shops (e.g. British Heart Foundation, Oxfam)
- Homeless shelters (e.g. Shelter, St Mungo’s)
- Animal rescue centres (e.g. RSPCA, Dogs Trust)
Note: Please always check with the charities first.
Recycling
If your bed linen is too worn to reuse:
- Use textile banks at supermarkets or car parks
- Take to Household Waste Recycling Centres (HWRCs)
- Check council kerbside textile collections
Note: Most banks do not accept duvets or pillows, but do take sheets, covers and pillowcases. Secret Linen will continue to look for alternative solutions for customers to recycle their end-of-life duvets and pillows.
Life After Bedquarters
Sometimes things don’t quite go to plan, and faults happen.
When that’s the case, not every product can be repaired or repurposed. For any faulty bedding that makes its way back to our Bedquarters, we work with our friends at Bright Secure Recycling. They carefully shred the fabrics and transform the fibres into cosy filling for dog beds - nothing wasted, everything loved.
If a product isn’t perfect enough to sell but is still very much usable, we donate it to our wonderful charity partner, Goods for Good. Their mission is both simple and powerful: to get essential items like bedding, clothing, blankets, medicines and hygiene products to people who need them most - communities facing poverty, disaster, or displacement.
In other words, what we can no longer use here gets a brand-new life where it’s truly needed. Our ‘trash’ really can become someone else’s treasure - and that makes us very grateful indeed.
Get in Touch
If you are unable to find a local donation point or textile recycling hub, please contact our Customer Care team. Where suitable, we may be able to take items back and process them responsibly through our recycling and donation partners.
Read more about our recycling and repurposing projects here.
By caring, repairing, donating & recycling you help reduce textile waste and support a more circular economy.
Thank you for helping us care for our products and the planet.