Frequently Asked Questions

We're here to answer all your bedding related questions. We've picked the most common we've come across here, although if there's something specific you need help with, please call us on 01243 822 599 or email us at We've all been to our bedding factory, and seen these gorgeous duvets and pillows in the making, so we're happy to answer any questions you might have.


What is a tog, and how do I know which one to choose?

A tog is a British measurement of warmth. The lower the tog, the cooler the duvet, the higher, the warmer. The tog you choose will only relate to the warmth, and has nothing to do with the quality of the duvet. The filling is the most important factor when it comes to the feel and longevity of your duvet. Our tog's start at 4.5 (perfect for the summer months) up to 13.5 for cold winters. We offer an All Seasons option in all fillings, which has a 4.5 tog and a 9 tog duvet, that can be poppered together, to make a 13.5 tog or used separately. As a guide, we recommend the following...

4.5 Tog - Summer use

9 Tog - Spring/ Autumn use

10.5 Tog - Warmer winter months

13.5 Tog - Winter months

All Seasons (4.5 and 9 Tog) - All year round comfort  


What is Fill Power?

You will hear us referring to fill power on our Down duvets. It is the measurement of the amount of space that one ounce of down will occupy, when it's allowed to reach it's maxiumum loft (or fluffiness as we like to call it). The higher the fill power, the larger the clusters of down, and the better the quality. Mature birds will produce the biggest down clusters, and as they are harder to come by, this adds to the price. Any fill power over 600 is known to be a premium quality, and ours range from 650 to 800. 


I'm an allergy sufferer, what kind of filling should I choose?

Some believe that they're allergic to the feathers inside the duvet. It is actually the dust mites that are attracted to the feathers that cause the allergic reactions. We use Nomite certified covers on all of our natural duvets and pillows. This means the fabric cover has been tested to the European Down and Feather Associations standards, and that the cover is so tightly woven, it won't allow any dust mites to get through into the filling. If you prefer not to go for feather fillings, our hypo-allergenic bedding options will be just right for you.


What is the difference between Feather and Down?

Feathers come from the outer covering of the bird, and make up 90% of their feathery coat. They are larger, have quills, and are heavier. Goose feathers are naturally smaller and softer than Duck feathers, but still have quills. They have a more defined curl, for a loftier result, and therefore feel more luxurious. If you like your duvet to have some weight to it, then go for feather & down. The down content (usually 15%) keeps the duvet soft, whilst the feathers give you the typical feathery feel.

The Down feathers are the super soft clusters, found underneath the feathers. Without any quills, they are made up of lots of tiny soft filaments that help to trap air, keeping warm air in, and cold air out. They are loftier than feathers, providing higher insulating properties. The ultimate in comfort, pure down produces a lighter softer duvet, whilst helping to regulate your temperature. The higher the Down content, the lighter and softer the duvet. If you want the very best, our 100% Siberian Goose Down Duvet is the one for you.


What's the best filling for hot sleepers?


There's nothing worse than waking up hot and sweaty in the night. If you're a sufferer, we would recommend you opt for a Down or synthetic duvet and pillow. Down is an excellent insulator, and can retain heat for longer, to give you an even climate control for sleep. In the Summer, lighter down duvets will also provide a cooling environment. Alternatively, hollowfibre options are really good for pulling away excess moisture in the night, with excellent temperature management qualities. Choose our Dreamy as Down option, for a super light down feel. Another benefit to synthetic bedding in this case if that you can wash and tumble dry them at home, so if you do get hot and bothered, keeping them fresh is super easy.


How do I know if I need a medium or firm pillow?


If you tend to sleep on your front, we would suggest a medium fill pillow. You want something slightly softer if you are resting your face on the pillow.

If you prefer to sleep on your back, a medium or firm pillow will be fine, your neck and head need little support here so it's just down to preferance really.

If you sleep on your side then you need to make sure your neck is supported, a soft pillow might give you back ache. Choose our firm pillow for the best support. 


Should I go for Duck or Goose fillings, what is the difference?


Ducks are consumed at a younger age than Geese, so the feather and down isn't as mature. Duck feather and down will always be smaller than Goose, as the birds are smaller themselves. Geese tend to live longer, so the feather and down is more mature, and the oldest birds will produce the highest quality fillings. You can get a really good quality of down from ducks, however Goose down is known to be the superior of the two, for its bigger loftier clusters. So the answer is, it comes down to your budget. Goose will always be softer, and feel more luxurious than Duck.


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